All projects – great & small
We are truly flexible in how we engage with and support our clients. Many of our projects are whole-of-business strategy and transformation programs, while others are discreet pieces of work to address a particular CX challenge.
- CX Consulting
- Research & design
- CX Audits & assessments
- Training programs
- Persona development
- Journey mapping
- Coaching & mentoring
Work together & build capacity
We help you build your CX skills in-house. The Mesh model offers a ‘work with’ approach. By working together in a blended team environment, you learn what’s needed to lead future CX initiatives and embed sustainable customer-centric practices into your operating model.
Capacity building can be achieved through our training programs. Check out what we do here, or drop us a line to discuss your training requirements.
Remote collaboration drives efficiency
We love being onsite with our clients, but that’s been tricky the past couple of years. Like most businesses we’ve remodelled the way we do things and the results have been fantastic! Sure we miss Post-it notes™ and frequent flyer points, but our online collaboration and digital-first approach has delivered our clients faster, better and more accessible project outcomes. We hope to be back in person some time soon, but until then we’ve got you covered.